When we do email troubleshoot, first consider the message status like it was sent successfully, bounced, delivered in the spam folder or even it is still in the queue. Sometimes the message has been stored in “Sent” directory on the sender, but the customer never received it.

Aritic Mail has a dynamic dashboard where a user can get lots of information for outgoing and incoming messages related to delivery and tracking of emails. Here you can see the exact remote mail server response along with delivery information for each message like below:

Message for satish@dataaegis.com accepted by aspmx.l.google.com (64.233.184.26) (from 145.239.111.225)

250 2.0.0 OK 1507302230 i43si1470036wrf.104 - gsmtp

Time: 0.37s

Support Ref: E7LGWP3P

This information shows you the message was accepted by Gmail (64.233.184.26) where sender was 145.239.111.225 with the acceptance time is 0.37s. It’s a confirmation that Gmail accepts the messages from Aritic Mail server.

You can follow below visual guide also for track delivery confirmation: