Add Team/Departments to Aritic Chatbot
- In the Aritic dashboard, navigate to ‘Conversation’ and click on ‘Chat Widget.’
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/09/1-1-1024x470.png)
2. Click on ‘Configure Team.’
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/1-6-1024x452.png)
3. Create the Name of your team or department.
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/2-7-1024x450.png)
4. Mention your email id.
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/3-7-1024x451.png)
5. You can click on the appropriate checkbox.
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/4-7-1024x451.png)
6. You can add the maximum pending chats, and the department will become offline if the upper limit gets achieved.
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/5-9-1024x454.png)
7. Don’t miss to include the delay in seconds before leaving a message.
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/6-6-1024x451.png)
8. Create suitable priorities for chats and department sort.
![](https://docs.aritic.com/aritic-pinpoint/wp-content/uploads/sites/2/2020/10/7-7-1024x445.png)
Still Not an User of Aritic PinPoint Automation?
0 Comments