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  1. Go to log in:
  2. Go to admin under settings you can able to find the system settings as mentioned below snapshot.

3. Here you need to mention the domain name which is found in all forms of messaging used by the application, to build links to the tickets within your system.

4. You define the HTTP protocol of your instance as mentioned below snapshot.

5. Every ticket number contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of Aritic Desk).


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